Conducting customer surveys can be very beneficial to your business. This way, you can understand the needs of your target audience better, fix things that require your attention, and strengthen elements that are working well. One of the most popular types of customer surveys is called NPS. It’s used worldwide primarily because of its universality. In this post, we will show you five good practices that will enable you to make the most of this type of survey.
Automate real-time marketing and give your customer communications a new dimension!
Real-time marketing (RTM) enables real-time communication, and thus has the potential to become an ideal solution for attracting many new customers. However, it is important to keep in mind that if you don't use RTM properly, you may face criticism and discourage your audience. Time and attention are very important, as it depends on them to figure out what is currently happening in the market and quickly adjust your offer.
Segment contacts to understand your audience and serve it better
Customer segmentation is one of the most effective marketing strategies you can use to understand and service a diverse customer base in an effective and personalized manner. The shortest explanation of this strategy revolves around creating several sub-groups of consumers or clients (known as segments) based on shared characteristics or interests. In this article, we will show you how this strategy can be implemented in two sectors – e-commerce and education.
? [Premiere] Introducing the brand new iPresso interface!
In iPresso, we are constantly making changes to how the system works. But now we have decided to make one major change that you definitely won't miss!
iPresso Basic – the first step to automating your business
You’ve been reading about marketing automation for some time now. Marketing automation surely can take your business to a whole new level, where work is streamlined and more effective. But where do you start? What should be your first step? That’s what we want to talk about in this post.
Marketing Automation in education
The educational sector struggles with many challenges. Some of them entail getting more students/participants while others, communicating with the target audience and distributing educational material effectively. In this post, we want to show you how marketing automation can streamline your work, whether you run a university, a language school, or a training company.
Master RTM – what do you need to know about this advanced marketing technique?
Have you ever heard of RTM (real-time marketing)? This strategy can give your brand a significant boost in a short period. However, there are several important boxes to tick, and if you don’t do RTM correctly – you can end up being ridiculed or even hated by your fans. Let’s have a look at what you need to know about RTM.