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How marketing automation combines online and offline

How marketing automation combines online and offline

In 2024, the majority of marketing activities happen online. However, the offline world is still there and is vital for many companies, especially retail, FMCG, and service-based ones. If you run such a business, and even perhaps the majority of your sales come from the offline world, can you still utilize marketing automation? The answer is yes! Let's have a look at how a good marketing automation platform can help you combine online and offline marketing.

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Use marketing automation to improve your customer retention

Use marketing automation to improve your customer retention

Nowadays, customer retention is as important as acquiring new customers. Retaining customers not only ensures a steady revenue stream but also helps build a loyal customer base and, as a result, a stable business. The better you are at keeping customers engaged in communication with your brand, the faster your business will grow. And this is something marketing automation can help you with! Let’s see how you can increase customer retention using our platform.

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Automate getting customer reviews in e-commerce

Automate getting customer reviews in e-commerce

If you run an online store, customer reviews, both about your store and your products, can help you gain the trust of new customers who are about to place their first order in your store. If you run a medium-sized or large online store, you surely see that gathering those reviews manually is ineffective and time-consuming. With iPresso, you can automate getting customer reviews; let’s see how.

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Using a customer journey map to personalize your email marketing

Using a customer journey map to personalize your email marketing

Personalizing your email marketing is the key to increasing engagement and conversions with your audience. One of the most effective tools that can help with this is a customer journey map. This concept allows companies to better understand customer experiences and needs at different stages of their interaction with the brand. In this article, we will discuss what a customer journey map is, how it can be used to personalize email marketing, and how marketing automation can support this process.