If you run a B2C business (or even a B2B one, in some cases), WhatsApp can be one of the easiest ways to get more customers and improve CX (customer experience) in your company. How so? It’s one of the most popular, convenient, and flexible messaging platforms that’s just fantastic for sales and marketing purposes.
WhatsApp is one of the most popular messengers out there. It’s a fantastic tool that allows you to stay in touch with your customers all over the world and distribute not just text messages but also media and vouchers. WhatsApp is far more flexible and effective compared to standard text messages, and now, thanks to iPresso, you can automate your communication flows and interactions with customers. Let’s see how!
This communication channel gives you the opportunity to get a +90% open rate. It’s a fantastic opportunity for every company that communicates with its customers via mobile devices. Today, we want to take it one step further and show you how you can automate communication with your customers using WhatsApp.
Earlier this year, we announced a new integration in our marketing automation platform. Yes, now iPresso can be integrated with WhatsApp, and that’s great news for many companies. What’s important, though, is that with our integration, you can automate WhatsApp communication but also increase open rates (up to 95%!). How so? Let’s have a look.
Communicating with your customers and users via mobile devices entails many benefits. However, before you do, you need to pick the best tool to do so. There are two typically-mobile channels – text messages (also known as SMS messages) and WhatsApp.
WhatsApp is far more than just a messenger for everyday communication between friends and family. Today, it’s a vital communication tool companies more and more eagerly use to stay in touch with their customers. What should you know about WhatsApp?
